LegalRegulationReview

Cognito Form Integration Salesmate Forms Wordpress 10 Cognitoforms Zapier Test Sale

Category : Form.

Topic : Cognito forms login.

Author : Deysi Glover.

Published : Wed, Jul 17th 2019 13:50 PM.

Format : jpg/jpeg.

Make the form sections visually distinct by setting the section name in bigger and bolder type, and consider including a contents list on the first page or screen to help people navigate their way through the form.

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Pre-fill where at all possible. If a person has already filled in a form for your organisation they will be frustrated if they have to fill in the same information again. It is difficult for organisations to get their systems to pre-fill known information but when pre-filling is achieved, customers really feel valued.

Customise response boxes to reflect required answers and reduce completion errors. If asking for a persons date of birth, it makes sense to provide a box with the exact number of required digits and an example or guidance note to explain the format that the date should be entered in (DD/MM/YYYY).

Also make sure that you make good use of features like running headers and footers on every page to remind people what the form is, where they are, and what page number they are on.

It is similarly annoying to them when it is a long free text box, making the customer question whether they are answering correctly and sufficiently. Providing response boxes that reflect the anticipated answer length and format reassures people that they are filling them in correctly.

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Pre-fill where at all possible. If a person has already filled in a form for your organisation they will be frustrated if they have to fill in the same information again. It is difficult for organisations to get their systems to pre-fill known information but when pre-filling is achieved, customers really feel valued.

Customise response boxes to reflect required answers and reduce completion errors. If asking for a persons date of birth, it makes sense to provide a box with the exact number of required digits and an example or guidance note to explain the format that the date should be entered in (DD/MM/YYYY).

Also make sure that you make good use of features like running headers and footers on every page to remind people what the form is, where they are, and what page number they are on.

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